Refunds & cancellation
Short version: cancel within 3 days of your first payment and you get all of it back. Cancel later and you simply stop being charged at the end of the period. Everything published stays yours.
3-day free cancellation
If Postiada is not for you, cancel within 72 hours of your first payment and we refund the full amount, no questions asked. Email info@postiada.com from the address on your account or use the cancel option in your workspace. Refunds go back to the original payment method and normally appear within 5–10 business days, depending on your bank.
Cancelling after the first 3 days
You can cancel at any time. Your subscription runs to the end of the period you have already paid for — the month or the year — and does not renew. There is no cancellation fee and no minimum term. Payments already made for the current period are not refunded, except where the law requires it or where section 10 of our Terms of Service applies (a material reduction of the service by us).
What happens to your content
Articles published to your WordPress site and posts published to your Instagram and Facebook accounts are yours and stay where they are. After cancellation we stop publishing, revoke our own access to your accounts, and delete your account data 30 days later.
Billing errors
If you believe you have been charged in error — a duplicate charge, a charge after cancellation — tell us at info@postiada.com and we will investigate and correct it within 5 business days.
Contact
Travelpedia Travel Ltd (trading as Postiada), Unit 501 Leroy House, 434-436 Essex Road, London N1 3FY, United Kingdom · info@postiada.com